Summary:
SAP Logistics and CRM Consultant specializing business processes including: Requirements Gathering, Design, Configuration, Testing and Implementation.
Specialties:
SAP Sales and Distribution (SD); SAP Customer Relationship Management (CRM)
Knowledge of:
- Operational characteristics, services and activities of an ERP system.
- SAP business systems applications in sales and distribution and customer relationship management.
- Principles and practices of information technology including current hardware, software, and supporting infrastructure.
- Principles and practices of systems analysis and design.
- Principles and practices of effective customer service.
- Principles and practices necessary for producing effective project documentation, including business functions and technical ERP system processes.
Professional Skills:
- Proven ability to build, manage and foster a team-oriented environment.
- Proven ability to work creatively and analytically in a problem-solving environment.
- Desire to work in an information systems environment.
- Excellent communication (written and oral) and interpersonal skills.
- Excellent leadership and management skills.
